Complete CRM solution for B2B companies in Romania

A CRM solution is not just software. It includes process consulting, implementation, data migration, training, ERP/EDI integration and ongoing support. Azuvio CRM is chosen by B2B distributors, manufacturers and technical service companies. End-to-end solution from €8,500.

What a complete CRM solution includes

Audit and process consulting before configuration; implementation and configuration of pipeline, roles, permissions, forms, automations and dashboards; data migration from previous CRM and integration with ERP, e-Factura, telephony, email-marketing; training and change management with adoption program; ongoing Romanian-language SLA support; ROI measurement with pre/post KPIs.

Cost and duration

SMB: €8,500–€25,000 implementation + €15–30/user/month, delivered in 4–6 weeks. Mid-market with multiple integrations: €25,000–€80,000 + €30–75/user/month, delivered in 8–16 weeks.

What separates a good CRM solution

Change management + real ERP integration + team adoption. Typical ROI: +15–40% sales in 12 months, −30–60% admin time per rep, break-even within 6–9 months.