What is the right approach regarding EDI training?

When you talk about EDI, you often hear the same question over and over again: ‘Should I outsource my EDI-related tasks or manage them in-house?’. The same question also applies to EDI training. Although it may seem like the best option to have training in-house, it is actually recommended to outsource EDI training and have specialists take care of the training process. They are better qualified to present the materials in a manner that is accessible to any level of understanding. By outsourcing your EDI training, you will still benefit from EDI support.

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How you can benefit from outsourcing EDI training

EDI technology has been on the market for over 30 years, yet still it has not gained enough ground as to offer the world enough EDI specialists to go around. Being an instructor comes with lots of requirements, apart from simply knowing the material: you need to be engaging and to have the ability to simplify complex notions.

Of course, you can teach teaching. But that requires financial resources out of your pocket. What is more, an EDI consultant already has the knowledge needed to pass on to others and is also up to date with the latest technologies.

Outsourcing EDI training is not only a possibility for large companies, with great financial capabilities. On the contrary, it is perfectly accessible to small ones as well – enabling them to train their employees, who already needed training.

A long-term commitment

At a first glance, it may seem like this is a decision that will impact the way you benefit from support services. However, this doesn’t impact them at all, you can still talk to support whenever you have questions or issues.

Outsourcing your EDI training means establishing a long-term relationship with an EDI consultant who is ready to jump in whenever the situation becomes unclear. This basically means that he or she will also be there whenever new EDI employees come along and need to be trained.

The return on your technological investments will be significantly higher by outsourcing EDI training, while still having access to the much needed support. If this is something that you want to learn more about, please contact us.

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